Maintaining ongoing communication with an organization’s pool of volunteers can be time-consuming without an organized digital structure. Digital Volunteer Solutions create volunteer networks for organizations to provide clear directives and make it easy to get involved in a volunteer activity. We develop digital workspaces to facilitate communication between clients, volunteers, and program officers. Volunteers are alerted via text messaging for incoming opportunities and they can accept or skip a request and it will move to the next volunteer on the list.
This individual approach, as opposed to a text blast to many volunteers, ensures that each assistance request receives the personal attention it deserves. If a volunteer replies YES to accepting a request, they will receive full request details and phone number of the person making the request. With this method, sensitive information is protected, allowing the Volunteer and Requester to coordinate on what information to share to complete the job.